Volunteer Resourcing Officer

Draft job description

Purpose

Responsible for promoting recruitment of  volunteers, and support those who manage and work with volunteers in fulfilling the ethos of the volunteer strategy and statement of mutual expectation.

Work in close co-operation with the Shops Company Office and line managers throughout the hospice, and Fundraising & Community Relations team in promoting volunteering at events and talks. and supporting the relationship between volunteer and their line manager(s).

Reporting to:  Manager, Personnel & Volunteering

Main Responsibilities

1.    Volunteer Establishment and Volunteer Databases

·    Predicting shortfalls in volunteers against need, and agree with line manager what actions are required to resource for future. (includes regular monitoring of shops volunteer cover, rota cover, rather than numbers on the books). Identify vacant slots and target placements and focus recruitment efforts accordingly.


B.  Recruitment

1.    Organise recruitment campaigns, eg posters, or leaflet drops.
2.    Undertake public speaking engagements to recruit volunteers.
3.    Investigate and recommend involvement in organised recruitment events.

C.   Welfare/Social/Community

1.    In Liaison with Fundraising and Community Relations attend appropriate events to raise the profile of the hospice in the community and particularly promote volunteers. (Includes Schools promotion and Duke of Edinburgh awards schemes etc.)
2.    Maintain and develop links with local volunteering bureaux organisations.

D. Training


1.    Monitor and support departmental induction and training
2.    Support line managers in ensuring volunteers attend mandatory training to comply with St Luke’s standards. (records see database above).  Provide evidence of training in response to audits (eg Health Care Commission)

E.  Research/Networking

1.    Research new initiatives, schemes etc., as agreed with Manager, Personnel & Volunteering eg. employer supported volunteering.
2.    Develop systems to support networking and contact management.