Caring for People in Harrow & Brent

Assistant Shop Manager – South Harrow

Contract: Permanent, 30 hours

Salary: £15,361.76 (FTE £19,202.20)

Location: South Harrow Charity Shop

Closing Date: 11th June 2021

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.

The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

We receive around 40% of our funding from the NHS and the rest is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.

Job Purpose and scope

The Assistant Manager will report directly to the Manager of the shop and in their absence the Regional Manager.  The Assistant Manager will be responsible for the following tasks and duties, some of which may be delegated to volunteers.

To ensure that when covering the duties of a manager that the shop continues to run as effectively as when they are present.

To raise funds for the Hospice by selling donated clothing and bric and brac to the general public.

To comply with St Luke’s Kenton Grange Hospice Charity Shops procedures and policies.

To maintain effective working relationships with managers, colleagues, paid staff, volunteers and community contacts in order to achieve business objectives and create a positive and happy atmosphere.

To provide a courteous and helpful service to the public.

To promote the work of the Hospice to the general public.

See Job description for more details.

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St Luke’s Hospice (Harrow and Brent) CQC rating: Good

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