Karen's Story

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Katy Hendel was looked after in the In Patient Unit at St Luke's Hospice at just 24 years of age. Katy's mother, Karen, tells us about the support she and the family received.

"When we made the decision to bring Katy to St Luke’s, it turned out to be the best decision we could have made. I can remember the day vividly. I came with Katy in the ambulance. The first time I walked into the hospice it felt like a whole weight had been lifted off my shoulders, it just felt so right, so peaceful and calm.

We actually stayed over night in the room with Katy. It was brilliant to actually be that close with her.

Her nursing needs were taken care of; when she needed her pain relief she would have it; it wasn’t down to me or my husband which was such a relief. The staff took over and did it for us, which meant we could just be with Kate, stay as mum and dad, so we could all just be together.

We were doing silly things like watching 'Friends', because obviously Kate loved watching that, which is nice. We actually stayed over night in the room with Katy, my husband was sitting next to her, and I had the bed. It was brilliant to actually be that close with her.

Katy was only in the hospice for one day and night, but I was impressed by the care and support we all received. When it came to accessing bereavement support I gave it a great deal of thought, but it felt the right thing to do. It really helped knowing that the support would be provided by the lady who spent time with us when Katy arrived at the hospice and met with us just after her death. I felt as if Patricia actually knew Katy.

I never realised younger people could access the hospice

I can honestly say that I never realised younger people could access the hospice and unfortunately this view only changed because my daughter and family needed the care and support St Luke’s provides."

Find out more about care in St Luke's In Patient Unit