Caring for People in Harrow & Brent

Relief Assistant Manager – (Covering all Hospice Shops Harrow & Brent)

Contract: Permanent 30 hours / 15 hours available (flexible 7-day rota)

Salary: 30hr (£18,642.40 pa) / 15hr (£9,321.20 pa)

Location: Covering all Hospice Shops

Closing Date: 12th February 2024

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the center of our care.

The care we give is free of charge, available to all, and respects the cultures, religions, and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of our incredible volunteers who freely give us their time to support the best possible end-of-life care for local people.

Job Purpose and scope

The role of an assistant relief manager involves mobile working to assist the Shop Manager during busy periods or to cover days off, absence, and holidays.

The ideal candidate will have previous experience of supervising a team as the role may require managing shops in the absence of the Manager. It is crucial that in the absence of a manager, the shop continues to run as effectively as when they are present.

You will possess excellent customer service skills, the ability to work within a team and manage volunteers, and a passion for working towards targets and supporting the Hospice.

You must be able to travel between our shops in the Harrow and Brent areas.

Main Duties

To be responsible for the overall management of the shop in the Manager’s absence.

Holding a key to the shop premises during the Manager’s absence.

Opening and closing the shop, and ensuring that the advertised trading hours are adhered to.

Ensuring that the shop premises are clean and tidy and that Health and Safety regulations are observed.

Encouraging and accepting donated goods for sale.

To raise funds for the Hospice by selling donated clothing and bric and brac to the general public.

Please see the attached job description for further information.

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employer and particularly welcome applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

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