Shop Volunteer - Harrow

Location:

St Luke's Hospice Shop , 11 Station Road, Harrow HA1 2UF

Commitment:

We are looking for a volunteer who can commit to 2-4 hours on the following days and times. Of course we would really appreciate regular days but we can be flexible if you can only do once a fortnight or need to change days/times.
Morning shifts are usually 9-1 and afternoon 1-5.

Mondays       Mornings
Wednesday   Mornings or afternoons
Thursday       Afternoons
Friday            Mornings or afternoons

Duties

  To assist in the preparation of donated goods for the shop floor 
• To help raise funds for the hospice by assisting in the sales of donated goods 
• To price donated items under the guidance of the Manager or Assistant Manager
• To work on a till (minimum age requirement: 16 or over)
• To assist with the general housekeeping of the shop and staff areas
• To promote sales of the Hospice lottery tickets
• To ensure that the shop is tidy and presentable throughout the shift
• To provide a courteous and helpful service to the customers
• To support with the training of new volunteers (once you are fully trained)
• To bring to the attention of the Manager any concerns which may affect the safe 
  and successful running of the shop

What are we looking for? 

• Willing, friendly and able to work as part of a team
• Good communication and interpersonal skills 
• Basic numeracy skills and computer is essential for this role ( till only)
• Excellent customer service skills

What can you get in return? 

• Experience and developing skills in retail and customer service
• Reward and fulfilment from raising money for the Hospice (all services we provide to our patients and their families are free of charge) 
• Reimbursement of travel expenses

Full training will be provided and support offered throughout your time volunteering with us.

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