Shop Volunteer - Pinner

Location:

St Luke's Hospice Shop , 40-42 Bridge Street Pinner HA5 3JF

Commitment:

We are looking for a regular volunteer for around 4 hours on a Monday afternoon, Tuesday morning or Saturday morning.

Duties: 


To take payments from customers using the computer based till. This till requires basic computer skills and is the main aspect of this vacancy.

Other tasks may include.....
• To price donated items under the guidance of the Manager or Assistant Manager
• To assist with the general housekeeping of the shop and staff areas
• To promote sales of the Hospice lottery tickets
• To ensure that the shop is tidy and presentable throughout the shift
• To provide a courteous and helpful service to the customers
• To support with the training of new volunteers (once you are fully trained)
• To bring to the attention of the Manager any concerns which may affect the safe 
   and successful running of the shop

What are we looking for? 

• Willing, friendly and able to work as part of a team
• Good communication and interpersonal skills 
• Basic numeracy skills and computer is essential for this role
• Excellent customer service skills

What can you get in return? 

• Experience and developing skills in retail and customer service
• Reward and fulfilment from raising money for the Hospice (all services we provide to our patients and their families are free of charge) 
• Reimbursement of travel expenses

Full training will be provided and support offered throughout your time volunteering with us.

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