Shop Volunteer - Stanmore

Location:

St Luke's Hospice Shop , 5 Church Road, Stanmore HA7 4AR

Commitment:

We are looking for a volunteer who can commit to 3-4 hours on the following days and times. Of course we would really appreciate regular days but we can be flexible if you can only do once a fortnight or need to change days.

Serving customer at the till

Monday            Afternoons
Wednesday     Afternoons
Thursday         Afternoons
Friday              Mornings
Saturday         Mornings or afternoons

Donation sorting

Monday          Mornings or afternoons
Tuesday          Afternoons
Wednesday    Afternoons
Thursday        Mornings or afternoons
Friday             Mornings
Saturday        Afternoons

 

Duties: 


To take payments from customers using the computer based till. This till requires basic computer skills and is the main aspect of this vacancy.

• Donation sorting


Other tasks may include.....
• To price donated items under the guidance of the Manager or Assistant Manager
• To assist with the general housekeeping of the shop and staff areas
• To promote sales of the Hospice lottery tickets
• To ensure that the shop is tidy and presentable throughout the shift
• To provide a courteous and helpful service to the customers
• To support with the training of new volunteers (once you are fully trained)
• To bring to the attention of the Manager any concerns which may affect the safe 
   and successful running of the shop
 

What are we looking for? 

• Willing, friendly and able to work as part of a team
• Good communication and interpersonal skills 
• Basic numeracy skills and computer is essential for this role ( till only)
• Excellent customer service skills

What can you get in return? 

• Experience and developing skills in retail and customer service
• Reward and fulfilment from raising money for the Hospice (all services we provide to our patients and their families are free of charge) 
• Reimbursement of travel expenses

Full training will be provided and support offered throughout your time volunteering with us.

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