Bank Housekeeping Assistant

Contract: Bank

Salary: £13.18 per hour

Location: HA3 0YG (base)

Closing Date: 28th January 2026

About us:

St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.  

Founded by local communities in 1987, we have been providing free expert end of life care and support to local people both in the community and from our beautiful Kenton Grange building, surrounded by tranquil gardens.

Two thirds of our care is provided in the comfort of peoples’ homes, as we respect that this is where most people would like to be looked after. Our specialist community team of nurses helps people to manage more complex needs whilst our Hospice at Home team supports people to remain in their own homes by providing practical care and support.

Our inpatient unit (IPU) at Kenton Grange cares for people in their final days, providing intensive care to help get symptoms under control or give respite care. Many of the people who are cared for in our IPU go home again.

Responsibilities:

St Luke’s Hospice is seeking compassionate and reliable Bank Housekeeper to support our housekeeping team by providing cover for sickness, annual leave and periods of increased demand. This is a flexible, ad-hoc role that plays an important part in maintaining a clean, safe and welcoming environment for patients, visitors, volunteers and staff.

• Cleanliness: Maintain all areas to the highest standards using appropriate infection control and disinfection procedures.
• Laundry: Ensure the efficient operation of the laundry with a focus on infection control.
• Equipment Maintenance: Keep equipment and materials clean and hygienic, reporting any health hazards.
• Supplies Management: Replenish disposable items as needed and report high usage or losses.
• Safety: Use correct warning signs during floor cleaning duties.
• Protective Measures: Properly use Personal Protective Equipment, colour coding systems, and waste management systems to minimise cross-contamination.
• Equipment Operation: Follow correct procedures for operating equipment and moving/handling to avoid injury and damage.
• Documentation: Complete all required checklists and documentation.
• Training: Attend relevant training sessions and staff meetings.
• Communication: Maintain good communication with all levels of staff and develop a cascade of information.
• Patient Interaction: Communicate politely and courteously with patients, their relatives, and visitors.
• Incident Reporting: Report incidents, accidents, and near misses using the hospice’s reporting systems.
• Compliance: Adhere to the hospice’s legal requirements related to Fire, Manual Handling, and Health and Safety, attending mandatory updates.
• Additional Duties: Perform any other duties as required by the Director of Clinical Services or Department Manager.

Requirements:

• General Housekeeping Experience
• Able to communicate effectively at all levels
• Basic IT Skills
• Self motivated and able to use initiative
• Ability to maintain high standards
• Flexible to work on an adhoc basis to cover absences

If you are interested in joining the Hospice, you can click on the apply button below to fill out an application form.

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

This post will be subject to an enhanced DBS check and occupational health clearance.