Communications & Marketing Manager

Contract: Permanent, 37.5 hours

Salary: circa £45,000 per annum (Pro-rata for part time)

Location: St Luke’s Hospice HA3 0YG

Closing Date: 14th March 2025

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.

The care we give is free of charge, available to all, and respects the cultures, religions, and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

We receive around 40% of our funding from the NHS and the rest is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end-of-life care for local people.

Job Purpose and scope

St Luke’s Hospice is looking to appoint an experienced Communications and Marketing Manager to join small but busy team. Working closely with the Head of Communications and Marketing, you will be responsible for managing organisation wide communications and marketing activity for both external and internal audiences. Ensuring that the reputation of St Luke’s Hospice as a charitable palliative and end of life care provider, employer and educator is protected and enhanced.

We are looking for someone who will be a key member communications and marketing team, someone who will support all areas of our organisation from fundraising to retail, clinical to patient and family support services. You will have the skills and experience to increase awareness of the difference good end of life care can make for patients, their families and carers, health care professionals and other key stakeholders. Developing and delivering creative and impactful communications and marketing activity to maximise supporter and donor engagement, as well as engagement with staff, volunteers and trustees.

You will be joining an organisation on an exciting transformation journey, as we have just launched a new strategy. As a key member this creative and dynamic team, you will play an important role in helping to shape the organisation’s communications and marketing offering. Our priority is to engage and inform our loyal community of supporters and donors, as well as expand our supporter base, to drive income generation through our fundraising efforts and retail network. You will have solid experience managing communications and marketing for a range of stakeholders and audiences, both internal and external, across a variety of channels and platforms. You will also have experience managing communications around change and transformation and be comfortable working with nuance and complexity.

For full list of duties, please refer to Job Description.

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.