Lead Shop Volunteer
Location: Hospice Shops Across Harrow & Brent
Commitment: minimum commitment of just two Sundays per month.
We are looking for enthusiastic and confident individuals with a positive attitude to step into the role of Lead Shops Volunteer – helping manage our shops when the Shop Manager is away. This rewarding role requires a minimum commitment of just two Sundays per month.
This is a fantastic opportunity for someone who enjoys being flexible, thrives when working independently, and values being part of a supportive team.
As a Lead Shops Volunteer, you’ll play a key part in keeping our shops running smoothly. Your leadership and organisational skills will make a real difference, ensuring that customers continue to receive the warm, welcoming experience our shops are known for.
What are we looking for?
- You must be aged 18 or over
- DBS clearance (which we will provide)
- Strong communication skills
- A friendly, proactive, and approachable nature
What your responsibilities will include:
- Overseeing shop operations in the absence of the Manager or Assistant Manager
- Opening and closing the shop
- Reconciling the till at the end of the day
- Handling customer queries, including refunds and exchanges
- Supporting and motivating fellow volunteers
What can you get in return?
- Gain valuable experience and develop your existing skills – a great addition to your CV!
- Feel rewarded and fulfilled by helping to raise money for the hospice, allowing us to provide free services to our patients and their families.
- Travel expenses reimbursed (capped).
- Be part of a friendly and dedicated team working towards a meaningful cause.
- You’ll receive full training tailored to your role
- Ongoing guidance and support from your line manager
Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the process.
St Luke’s Hospice are equal opportunity charity and particularly welcomes applications from groups who are currently under-represented in our volunteering team.
If you’re ready to take on a leadership role and make a positive impact, we’d love to hear from you! Please contact us at volunteering@stlukes-hospice.org to find out more.
Thank you for considering this opportunity to support St Luke’s Hospice – together, we can make a real difference.
To Apply for this Role please complete the application form below.

