Thank you for supporting our
Big Give Christmas Challenge
Our Big Give Christmas Challenge was a fantastic success again this year, thanks to fourteen local supporters and Reed Foundation, who pledged £12,500 match funding, and our amazing local community, who pulled together and donated an additional £15,744 during the 7-day appeal.
A total of £28,244 was raised to fund our 24-hour advice line – PALL24. This money will fund 167 new calls. Ensuring those living alongside a life-limiting illness have someone to turn to at the end of a phone whenever they need it.
The quote below, shared by one of our families, shows the difference our advice line makes:
“We recently used the 24-hour PALS helpline for my father, who sadly passed away. We were really amazed by the friendliness and helpfulness of the staff over the phone, who guided us through a very difficult time.”
Thank you for being part of our wonderful community of donors.
The Big Give Campaign is now closed for donations; however, you can still donate and support our work.
At no extra cost to you!
Many different individuals, community groups, businesses supported our Big Give Campaign by donating
and having their donation DOUBLE.
Your donations to the Big Give Christmas Campaign supported our nurses to answer a 24-hour advice line – PALL24.
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Our excellent advice line is free of charge to people in Harrow and Brent.
It costs £169 per call for an experienced nurse to answer our telephone Advice Line and offer specialist support to people affected by serious, life-limiting illnesses. This December, you helped us raise an extra £28,244 to fund 167 phone calls.
Your donations will help fund our skilled nurses to answer our advice line and offer specialist support to those affected by serious, life-limiting conditions. The line is available 24 hours a day, 7 days a week, 365 days a year. Patients, carers, primary healthcare teams, nursing and care home staff and the London Ambulance Service can all access the line to gain advice for people living in Harrow and Brent, helping patients to be cared for whilst remaining in their homes.
“You [Gladys St Luke’s Hospice nurse] are always concise about the problem the patient is presenting with and have often reviewed prior notes which helps me a great deal to offer constructive advice. Thank you for your diligent approach to patient care.”
Doctor of a patient
“Thank you …It was the first time we used the service! Luca was marvellous, clear, concise and considered solutions as to the correct doses of Morphine, he even called back later in the evening to check on their condition and emailed my doctor with further recommendations. Thank you so much.”
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Family member of a Patient
“The 24hr Palliative care helpline were so caring and supportive, calm and comforting voices every time we needed them. ………. Please know that you make a difference every day. Thank you.”
Family of a Patient
“All the people at PALL24 whom we have spoken to have been kind, understanding and informative. We already feel supported. I cannot express how reassuring it is to know that there is someone at the end of the phone 24/7 if we need advice. Thank you for providing this vital service. We appreciate you.”
PALL24 service user
