Zainub Syed, a welcoming presence at St Luke’s

Zainub Syed has always believed in giving something back.

After losing her mother to cancer in 1997, she made a quiet promise to support causes that care for people at their most vulnerable.

That belief was passed on to her children, who began volunteering at St Luke’s charity shop in Harrow Weald first.

Seeing the confidence, it gave them encouraged Zainub to step forward herself.

She now volunteers as a receptionist one afternoon a week at St Luke’s. She loves being a welcoming presence for anyone coming through the door.

“I just want to be able to be there,” she says. “Even if it’s just a smile.”

Having also lost her brother last year, Zainub understands how heavy those moments can feel. Being a friendly face at reception is her way of meeting people with kindness, and
offering comfort without judgement.

Visit our Volunteering page more about volunteering opportunities at St Luke’s Hospice.